Terms and Conditions

Introduction

1. The owner of this web site is DX Offshore Ltd T/A Selecthealthy1 Camblez Apartments, Queens Road, St Peter Port, Guernsey GY1 1PS.
2. Please read these terms and conditions prior to placing any orders with us and understand that placing an order with us means agreeing to be bound by these terms and conditions.
3. Your contract for purchases made through the Site is with DX Offshore Ltd T/A Selecthealthy , and you undertake that any and all goods ordered by you are for your own private and domestic use only.
4. DX Offshore Ltd T/A Selecthealthy may amend these terms from time to time, and place the new version on the site. For users purchasing goods or registering on the site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the site. Your continued use of the site following DX Offshore Ltd T/A Selecthealthy posting any changes will constitute your acceptance of said changes.
5. These terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between DX Offshore Ltd T/A Selecthealthy and you relating to your purchase. DX Offshore Ltd T/A Selecthealthy advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by DX Offshore Ltd T/A Selecthealthy . We will store a copy of the contract entered into by you with DX Offshore Ltd T/A Selecthealthy . You are advised to read (and are responsible for reading) fully all information on this website.
6. If any provision of these terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these terms and the remainder of the affected provision shall be unaffected.
7. These terms are subject to the laws and exclusive jurisdiction of Guernsey.

Ordering Products

8. Orders placed with us are subject to our acceptance and constitute only an offer to us to buy products from us. Placing an order does not form a binding contract. Upon acceptance of your order by us, a binding contract is then formed between DX Offshore Ltd T/A Selecthealthy and you.
9. You must have a unique email address to use our site. You agree that e-mail can be used as a long-distance means of communication, and you agree all notices made via e-mail satisfy any legal requirements that such notices be made in writing.
10. As soon as payment is taken, the binding contract is formed. This shall be communicated firstly on the website after finalising an order, and secondly via email confirmation shortly after finalising your order. Usually, email confirmation will be immediate. However, it may take up to 48 hours. After the formation of the contract, we shall process and dispatch your order in accordance with articles 20 and 21 below.
11. It is your responsibility to ensure you are able to receive e-mails from DX Offshore Ltd T/A Selecthealthy . We recommend you add selecthealthy.com to your ‘safe sender’ list, and check that your online security software does not block e-mails from us. In the unlikely event you do have any difficulty receiving email from us, please seek advice from your Internet Service Provider, who should be able to assist you further.
12. To ensure that your credit, debit or charge card is not being used without your consent, we will validate your name, address and other personal information supplied by you during the order process against appropriate third party databases including registered Credit Reference agencies and fraud prevention agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy.
13. You undertake that all details you provide to DX Offshore Ltd T/A Selecthealthy for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
14. Purchases cannot be transferred between different website accounts.

Cancelling and Returning Products

15. You may cancel an order or request a return within 30 days of purchasing any of our products.
16. The cancellation process can be initiated by: a. sending the notice of cancellation by email or phone ensuring that you quote your name, address and order reference number; or b. where you have already received the goods, following our returns authorisation procedure – by contacting DX Offshore Ltd T/A Selecthealthy by email or phone. We will provide you with details on how and where to send your item.
17. We will refund your order in no more than 14 days after receiving the returned item. Alternatively, we will issue a refund within 14 days of being provided with evidence of the item(s) belonging to the order in question having been sent back to us.

Processing Orders

18. DX Offshore Ltd T/A Selecthealthy debits credit and debit cards on the day the order is placed. All prices include sales taxes (where applicable) unless otherwise stated.
19. Every purchase you make shall be deemed as being performed in Guernsey. Guernsey law shall govern every aspect of contractual agreement concerning purchases made from the Site.
20. Upon an order being made and a contract being entered into, we will ensure that the items contained within your order are delivered to you without undue delay and shall arrive no later than 30 days after the day that the order is placed.
21. Specifically, DX Offshore Ltd T/A Selecthealthy aims to arrange shipment of items within 48 hours of receiving your order. Your order may be delayed if the item is not in stock, or we are experiencing a high volume of orders.
22. DX Offshore Ltd T/A Selecthealthy cannot supply dates as to when specific items will be back in stock.

Delivery

23. We use third-party couriers to fulfil our delivery obligations to you. Further details and approximate delivery time-frames per location can be found here.
24. Non-UK delivery may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; DX Offshore Ltd T/A Selecthealthy advises customers to contact their local customs office for further information.
25. Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
26. If your order arrives with any missing, damaged, incorrect or otherwise unfit for purpose please contact us as soon as possible. In this case we are obligated to refund, repair, replace or grant a price reduction. We offer a no-quibble refund policy on all orders.

Site Usage

27. You must choose a password during registration. You are responsible for all actions taken under your unique email address and password and shall only use the Site under your own email address and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your email address to anyone, nor permit, either directly or indirectly, anyone to use your email address or password.
28. If there are any changes to the details supplied by you it is your responsibility to inform DX Offshore Ltd T/A Selecthealthy as soon as possible.
29. You agree to indemnify and hold us harmless against any claim or action brought by third parties arising out of or in connection with any feedback, ratings or reviews posted by you on the website, including the violation of their privacy or intellectual property rights.
30. In these Terms, ‘Intellectual Property Rights’ means patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered) and other similar rights, together with the right to apply for the protection of any such rights. All Intellectual Property Rights in the Site shall be owned by us absolutely.
31. Subject to the licence granted to you to use the Site, DX Offshore Ltd T/A Selecthealthy reserves all rights, title and interest in its Intellectual Property Rights in the Site. Any goodwill accruing from use of DX Offshore Ltd T/A Selecthealthy and its affiliates’ trade marks, trade and business names and service marks under this Agreement will vest in DX Offshore Ltd T/A Selecthealthy and its affiliates, as appropriate.

Liability

32. This section applies only to the extent permitted by law. For the avoidance of doubt, DX Offshore Ltd T/A Selecthealthy do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from DX Offshore Ltd T/A Selecthealthy negligence or wilful default or that of DX Offshore Ltd T/A Selecthealthy employees, agents or subcontractors or (b) fraudulent misrepresentation.
33. We shall be liable for any defective goods not conforming with the contract, as required by law.
34. The products sold on the Site are not for re-sale or distribution. We reserve the right to suspend accounts where we believe products are being ordered in breach of this. DX Offshore Ltd T/A Selecthealthy does not accept liability for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from DX Offshore Ltd T/A Selecthealthy when not using the products in accordance with these Terms and Conditions.
35. Any information (and accompanying material) provided by DX Offshore Ltd T/A Selecthealthy is not intended to replace the attention or advice of a physician or other health care professional. The statements and products on the website are not intended to diagnose, treat, cure or prevent any condition or disease. DX Offshore Ltd T/A Selecthealthy strongly advises anyone who is currently taking medicinal products and or suffer from any form of medical disorder should consult their doctor prior to using any of the products advertised on the website.