Terms & Conditions

These Terms and Conditions govern your use of the Select Healthy website (www.selecthealthy.com) and your relationship with Select Healthy. Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms and Conditions, please do not register for or use the www.selecthealthy.com. Please note that to use any of the services provided on www.selecthealthy.com, you are required to register as an authorised user on the site.

1. Use of www.selecthealthy.com

www.selecthealthy.com is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the www.selecthealthy.com you agree to be bound by these Terms and Conditions.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

2. Amendments

We may update these Terms and Conditions from time to time and as such you will be subject to the policies and terms and conditions in force at the time of your order.

3. Registration

To register with www.selecthealthy.com you must be over sixteen years of age.

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

4. Password & Security

When you register to use www.selecthealthy.com you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting our Customer Services team immediately by emailing customerservices@selecthealthy.com

If Select Healthy has reason to believe that there is likely to be a breach of security or misuse of www.selecthealthy.com, we may require you to change your password or we may suspend your account.

5. Refunds On Promotional Offers

Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

All refunds will require the relevant product(s) to be returned in the original packaging.

6. Excluded Services

The services provided by www.selecthealthy.com do not include the provision of computer or other necessary equipment to access www.selecthealthy.com. To use the www.selecthealthy.com you will require internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

7. Intellectual Property

The content of www.selecthealthy.com is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of www.selecthealthy.com on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on www.selecthealthy.com without written permission from Select Healthy.

No licence is granted to you in these Terms and Conditions to use any trade mark of Select Healthy or its affiliated companies.

8. Limitations

You may not use the site www.selecthealthy.com for any of the following purposes:

• disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
• transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
• gaining unauthorised access to other computer systems
• interfering with any other person's use or enjoyment of www.selecthealthy.com
• breaching any laws concerning the use of public telecommunications networks
• interfering or disrupting networks or websites connected to www.selecthealthy.com
• making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

• any claim by any third party that the use of www.selecthealthy.com by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
• any claim by any third party that the use of www.selecthealthy.com by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
• any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of www.selecthealthy.com by you.

Other than claims arising from the use by you of the site to order product(s) in the normal manner.

9. Availability of www.selecthealthy.com

Although Select Healthy aims to offer you the best service possible; Select Healthy makes no promise that the services at www.selecthealthy.com will meet your requirements. Select Healthy cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to our Customer Services team by emailing customerservices@selecthealthy.com or calling 0844 482 4007 and we will attempt to correct the fault as soon as we reasonably can.

Your access to www.selecthealthy.com site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Select Healthy will attempt to restore the service as soon as it reasonably can.

10. Select Healthy’s Right to Suspend or Cancel Your Registration

Select Healthy may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using www.selecthealthy.com.

The suspension or cancellation of your registration and your right to use www.selecthealthy.com shall not affect either party's rights or liabilities.

11. Select Healthy Liability

www.selecthealthy.com is provided by Select Healthy without any warranties or guarantees. You must bear the risks associated with the use of the internet.

www.selecthealthy.com provides content from other internet sites or resources and while Select Healthy tries to ensure that material included on www.selecthealthy.com is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Select Healthy will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with www.selecthealthy.com. If Select Healthy is informed of any inaccuracies in the material on the site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

• incompatibility of www.selecthealthy.com with any of your equipment, software or telecommunications links
• technical problems including errors or interruptions of www.selecthealthy.com
• unsuitability, unreliability or inaccuracy of the www.selecthealthy.com site
• inadequacy of www.selecthealthy.com to meet your requirements

To the full extent allowed by applicable law, in placing an order you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of www.selecthealthy.com

Our liability in respect of any product(s) purchased through the site is strictly limited to the purchase price of the product(s). Nothing in this paragraph applies to Select Healthy's liability in respect of products sold through the Online Stores.

Nothing in these Terms and Conditions shall exclude Select Healthy's liability for personal injury or death caused by its negligence or your statutory rights as a consumer. We accept no liability for any loss or damage caused by us, our employees or our agents:

• where there is no breach of a legal duty of care to you by us, any of our employees or agents;
• where such loss or damage is not a reasonably foreseeable result of any such breach;
• for any increase in loss or damage resulting from breach by you of any terms of this contract.

12. Third Party Websites

As a convenience to Select Healthy customers, www.selecthealthy.com includes links to other web sites or materials which are beyond its control and its responsibility, all such links should be used at your own discretion and only in conjunction with the terms and conditions relevant to the link site.

13. Advertising & Sponsorship

Part of www.selecthealthy.com may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on www.selecthealthy.com complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

14. Applicable Law

These Terms and Conditions shall be governed by and are to be construed in accordance with Guernsey law. The parties irrevocably agree that the courts of Guernsey shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these terms and conditions.

15. International Use

Select Healthy makes no promise that materials on www.selecthealthy.com are appropriate or available for use in locations outside the European Union, and accessing www.selecthealthy.com from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the European Union, you do so on your own initiative and are responsible for compliance with local laws.

16. Delivery

Delivery is normally within 5 working days of placing your order within the UK and may take up to 21 days for the rest of Europe. Please allow longer for delivery to the rest of the world.

UK - FREE on all orders containing products with a value over £15.00 (£2.49 under £15.00)
Europe - £7.50
Rest of the World - £12.50

We reserve the right to charge more for heavier weights to certain regions

Unfortunately we cannot deliver to Canada, Ghana, Nigeria or the USA. Other restrictions on certain products may apply to your home country. It is your responsibility to adhere to these restrictions.

When ordering from Select Healthy, you are the importer of the goods and must comply with all laws and regulations of the country into which the products are delivered. Select Healthy will not be liable for the breach by you of any such laws. If you order products from our site for delivery outside of the UK they may be subject to import duties and taxes, which are levied once the package reaches the country of delivery. You will be responsible for payment of any such duties and taxes. Please note that we have no control over these charges and cannot predict what these may be. Please contact your local customs office for further information before placing your order.

17. Price & Payment

Prices are subject to change without notice. The price payable by you is the price of the product displayed on the website at the time of placing your order except in the case of obvious error.

Payment will be taken from your card upon submitting your order on the website.

18. Availability

All products (including free gifts) are subject to availability while stocks last. We reserve the right to withdraw any products from sale without incurring liability.

Should any products ordered be out of stock we will inform you in writing and allow you to cancel your order should you wish. If we do not hear otherwise we will send out your products when they are back in stock.

19. Privacy

When you place an order with us, we will add your address to our mailing list for news, updates and promotions. We collect personal information to provide you with efficient customer service.

20. Promotions

We may send you promotional material in the future. If you do not wish to receive any further promotions from Select Healthy please confirm in the "My Account" section of the website.

21. Product Information

Information provided on this website should not be construed as medical advice. We advise customers to consult a qualified medical practitioner for any medical advice.

22. Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirements that such communications be in writing. This condition does not affect your statutory rights.

23. Notices

All notices given by you to us must be given to Select Healthy at PO Box 65, St Peter Port, Guernsey GY1 3BU or customerservices@selecthealthy.com. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 22. Notice will be deemed received and properly served immediately when posting on our website, 24 hours after an email is sent, or three days after the date of posting any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.

24. Miscellaneous

When you place your order with Select Healthy, this represents an offer to us to purchase product. Title to the products will pass to you once your order has been accepted and payment has been received in full (including any delivery charges). The product(s) will be at your risk from the time of delivery to you. You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Select Healthy ignores this, Select Healthy will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Select Healthy shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control. 

A person who is not a party to these Terms and Conditions shall have no right to enforce any term of these Terms and Conditions.

www.selecthealthy.com is owned and operated by DXO Ltd a company registered in Guernsey Channel Islands.

If you have any queries please contact our Customer Services by emailing customerservices@selecthealthy.com.